Lanyard with Mad Hatter bead

📌 Order Process

1. Click the “Buy” button on the product page
2. Fill in your contact details in the form
3. Our manager will contact you to confirm the details (handle, sheath, engraving, mounting)
4. Once everything is confirmed — we begin crafting your knife
5. When your order is ready, you’ll receive a shipping notification

🛠 Each knife is made to order — we do not use pre-made stock

🔁 Returns

• You can return or exchange your item within 14 days from the date of delivery
• The item must be new, unused, and in full original condition
• Custom orders with engraving — cannot be returned

❌ We do not accept returns if the item:

• Shows signs of use (scratches, chips, wear)
• Was damaged due to improper use
• Is missing sheath or gift box (if ordered)
• Has custom engraving

• 🚚 Returns are sent via Nova Poshta — the manager will provide the address
• 💰 Refunds are processed within 5 business days after inspection (usually faster)
• 📦 Return shipping is paid by the customer, except in cases of manufacturer defect