✅ Exchange & Return Policy
- ▪️ You may return or exchange a product within 14 days of receiving it if:
- the item is unused
- the full set is preserved
- there are no scratches, damage, or signs of wear
- ❗ Non-returnable items:
- custom engraved knives
- used or damaged items
- incomplete sets (e.g., missing sheath or gift box)
🔧 All returns or exchanges must be confirmed with our manager
🚚 Shipping in both directions is paid by the customer
💰 Refunds are processed within 5 business days after inspection
🛡 Warranty
We provide a 6-month warranty on materials and knife assembly.
🔧 Covered under warranty:
- Blade chip larger than 1 mm
- Hardware failure due to manufacturing defect
⛔ Not covered by warranty:
- Chips up to 1 mm (resolvable with sharpening at a fee)
- Improper use (e.g., as chisel, opener, pry tool)
- Normal wear: scratches, dulling, patina
🛠 Each case is reviewed individually.
🔧 Even after the warranty period ends, we offer service, improvement, and restoration of our products.