💳 Payment

  • Bank transfer to a registered entrepreneur account — for customers in Ukraine
    ▪️ Recipient: Sole Proprietor (FOP) Yevhen Surnyk
    ▪️ IBAN: UA883052990000026006046018514
    ▪️ Tax ID: 3235416872
    ▪️ Payment purpose: specify the order number
  • Cash on delivery (COD) — available only via Nova Poshta, with a ₴1000 prepayment
  • Custom orders with engraving — shipped only after full prepayment
  • International payment options:
    • PayPal (personal account)
      ▪️ Name: Evgen Surnik
      ▪️ Email: syrnuk@gmail.com
      ▪️ Phone: +380932008008
      ▪️ PayPal fee (10 $) is already included in the invoice issued by our manager
    • Western Union / MoneyGram — details provided by our manager

🔎 Note about PayPal
PayPal does not allow sole proprietors (FOPs) in Ukraine to issue invoices. Therefore, we accept payments via personal PayPal account. This is safe — you will see the recipient's name, email, and phone. If you need official invoicing, we recommend IBAN or Western Union.

🚚 Delivery

🔧 Production and packaging

  • Standard production time — 1–5 business days
  • Custom orders may take longer
  • Once the knife is ready, we send a photo of the finished product for your confirmation

🎁 Packaging

  • Each order is shipped in a gift box
  • We include a personal greeting card (you can specify text and font)

📦 Domestic delivery (Ukraine)

Nova Poshta

  • To branch, locker, or by courier — 1–3 days
  • Cash on delivery available, with ₴1000 prepayment
  • Oversized items (30+ kg) — shipping cost covered by the customer
  • Order completeness must be checked upon receipt

Ukrposhta

  • To branch — 3–5 days
  • Shipment only after full payment
  • Delivery cost — according to the carrier’s rates

🌍 International delivery

  • Shipment is made on the next business day after production and confirmation
  • We send a photo of the final item for approval
  • Delivery is handled by Ukrposhta (Ukraine’s national postal service)
  • After crossing the border, the parcel is transferred to your country's national postal service
  • Estimated delivery time: 15–25 business days
  • Customs duties in the destination country are paid by the customer
  • We always provide support and help with tracking

📦 Detailed tracking instructions and carrier websites